PAYMENTS

Domestic - Orders shipped UPS, Fed Ex, or US Post Office at BME discretion. Items must be prepaid to be shipped. No COD's. Payments should be in the form of US Postal Orders, cashiers checks, money orders and credit cards as listed below. Please note personal checks take up to 3 weeks to clear before we can ship parts. A. $5.00 service charge will apply to all orders under $20.00. Overseas orders - please call for details

Credit Cards - BME accepts Visa and Mastercard only. BME is only able to accept credit card orders from the actual registered cardholder and will only ship to the credit card billing address. BME may require proof of card ownership, by faxed copy of card and photo I.D. All credit card mail order purchases can only be shipped to the billing address on the card. No exceptions. Maximum single purchase on a card is $500.00 until the customer is an established/recurring customer.

SHIPPING

Domestic - BME ships by UPS, Fed Ex or US Post Office only through our own established accounts . We are aware of increasing costs of freight and select the best service available to meet your needs. We are not able to use a customer's freight account. There is a $20.00 surcharge for all shipments through the US Postal Service (when applicable). Overseas shipping - please call for details.

Returns - No returns after 30 days from invoice date. For returns within 30 days please contact BME for a return authorisation number. All returns must be accompanied by a copy of the BME invoice, in perfect dondition and in the original packaging.The returns will be inspected upon receipt and a credit/refund determined by BME. Returns due to shipping error or manufacturing defects wil be replaced as soon as possible. Parts returned within 30 days are subject to a 20% restocking fee. No returns on custom made parts unless its determed to be an error by BME.

Claims - If damage occurs to any item during transit, it is the responsibility of the carrier. Responsibility for the goods is passed from the shipper to the carrier when the carrier leaves the point of pickup. All claims must be made with the carrier. Do not discard the shipping box or container as the carrier claims rep may ask to see it.

CONTACT - Please contact us, details listed below.

HOURS - 9 am to 5 pm Eastern time - Monday thru Friday

 

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call us 207 785-2887 fax us 207 785-2889

stop by 426 Searsmont Rd. Appleton Maine 04862 U.S.A.

email mike@bdogeng.com web site www.bdogeng.com

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